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  3. Add charts to dashboard

Add charts to dashboard

Apromore’s Performance Dashboard allows users to visually analyze a business process from a performance measurement perspective. The Performance Dashboard displays a variety of aggregate statistics and charts. The Performance Dashboard plugin allows us to analyze one process in isolation or to compare multiple process variants. For example, we can use the Performance Dashboard plugin to compare how a given process is executed across multiple regions or to compare the variant of a process consisting of slow cases versus those consisting of faster cases.

To open the dashboard plugin, select at least one event log and click on “Analyze > View performance dashboard”. To compare multiple process variants, we need to select multiple event logs and then open the Performance Dashboard plugin.

Event over time chart

Different charts can be added by clicking on the “Add a new chart” button.

The “Event over time” chart displays how many events occur during the time frame of the entire event log. The Y-axis denotes the ‘Timestamp’ of the entire log. The X-axis denotes the number of events. This chart can help us to identify various patterns, such as the periodicity of the process. We can observe for example that in certain months of the year or certain days of the week there is more activity than in others.

Active cases over time chart

The “Active cases over time” chart displays the work-in-progress over the entire timeframe of the log. In order to understand and view the work-in-progress over a period of time, click the “Active cases over time” tab.

Case variants chart

A case variant is a sequence of activities that is followed by one or more cases, i.e. a distinct pathway. For example, if A, B, C, and D represent activities, then ABCD, ACBD and ABC represent three case variants. Typically, there are multiple cases in a log that follow the same case variant, for example it may be that 10 cases follow the case variant ABCD while 5 cases follow the case variant ACBD. The “Case variants” chart displays the number of cases that follow each variant. The variants are sorted from most frequent to least frequent.

Events per case chart

The “Events per case” chart displays the number of events in each case. The horizontal axis depicts the number of events while the vertical axis depicts the number of cases.

Case duration chart

In order to visualize the histogram of the case duration of the process, click on the “Case Duration” tab. Based on the screenshot below, we can identify that there were many cases that occurred between the start time and approximately 23 days. However, there were some cases that took more than a month.

Case Utilization

The “Case utilization” is the ratio between the processing time of a case and the case duration. The processing time of a case is the amount of time during which someone was actively working on an activity in the case (i.e. the case duration excluding waiting times). The “Case utilization” chart displays the histogram of case utilizations in the log. Each bar in the chart shows the number of cases (Y-axis) that have a given case utilization (X-axis). If you see one bar only there may be two reasons: either all cases have the same value of case utilization, or the other bars are very small. If that is the case, press the Log scale button on the top left corner of the chart to make the other bars visible.

Processing time chart

The processing time of a case is the amount of time during which someone was actively working on an activity in the case (i.e. the case duration excluding idle times). We can choose between the total, maximum and average processing time from the dropdown menu. The “Processing time” chart displays the histogram of processing times of the cases in the log. Each bar in the chart shows the number of cases (Y-axis) that have a given processing time (X-axis). If you see one bar only there may be two reasons: either all cases have the same value of processing time, or the other bars are very small. If that is the case, press the Log scale button on the top left corner of the chart to make the other bars visible.

Waiting time chart

The waiting time of a case is the amount of time during which nobody was actively working on an activity in the case. We can choose between the total, maximum and average waiting time from the dropdown menu.The “Waiting Time” chart displays the histogram of waiting times of the cases in the log. Each bar in the chart shows the number of cases (Y-axis) that have a given waiting time (X-axis). If you see one bar only there may be two reasons: either all cases have the same value of waiting time, or the other bars are very small. If that is the case, press the Log scale button on the top left corner of the chart to make the other bars visible.

Different types of charts can be created using the custom dashboard. Charts like column and pie charts work best with categorical values while line charts work best with numerical data.